GIS Program Analyst

Website City of Concord

invites applications for the position of:

Geographic Information System (GIS) Program Analyst

SALARY: $32.85 – $41.93 Hourly
$5,694.00 – $7,267.87 Monthly
$68,328.00 – $87,214.40 Annually
OPENING DATE: 03/21/18
CLOSING DATE: 04/18/18 05:00 PM



The City of Concord is seeking an experienced GIS professional to serve as its next GIS Program Analyst in the Information Technology Department.

The ideal GIS Program Analyst candidate is:

• Someone who has significant experience with the ESRI suite of mapping tools;
• Someone who is skilled with creating and maintaining interactive on-line map applications;
• Someone who can perform complex spatial analysis to satisfy user needs;
• Someone who is passionate about customer service;
• Someone who analyzes customer request to create the best possible solutions;
• Someone who can train and coach other GIS users within the City;
• Someone who is knowledgeable with spatial data integrations involving other enterprise applications such as asset management, permit tracking , and document management systems;
• Someone who is committed to furthering their technical skills and staying current with GIS trends;
• Someone who possesses a working knowledge of python and T-SQL script languages;
• Someone who is detail oriented;
• Someone who can prioritize work load and multitask with multiple interruptions; and
• Someone who embraces, promotes and is guided by the


1. Submit a completed City of Concord application and the required supplemental question responses online at by 5:00 p.m., Wednesday, April 18, 2018. Only application materials submitted online during the filing period will be accepted. Please attach a copy of your resume when you apply. You must complete the job application in its entirety in addition to the resume submission in order to be considered.

2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview, which is tentatively scheduled for the week of April 30, 2018 or May 7, 2018. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule.

3. Successful candidates will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 months.

IMPORTANT: Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly on your application.

Job Characteristics
Analyzes and performs management of spatial data necessary to support City infrastructure, planning, engineering, and police programs. Ensures that accurate and reliable Geographic Information System information is available to all City departments to support public safety and community quality of life. Maintains, coordinates, and administers the City’s Geographic Information System, including the analysis of complex data and the design, implementation, and maintenance of GIS applications. Coordinates consultant support as necessary.

Supervisory Guidance Received/Given
Supervision received is usually characterized by general direction intended to define goals, objectives, and problems. Control over work methods is general, rather than detailed in nature. Supervises GIS staff to include consultants as needed, and provides direction to other department staff and/or consultants as required.

Allocation Factors/Distinctions
This is a professional classification. Work in this classification is distinguished by the complexity of assignments, independent judgment and discretion in problem analysis and development of solutions, and the responsibility of ensuring the integrity of the data and analysis relied upon by City staff, executives and Council members for critical planning decisions.

Essential Job Functions
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.


1. Assist in the planning, design, and development of the GIS program; assists management with GIS budget preparation and maintenance.
2. Perform parcel maintenance operations within current parcel and permit information system ensuring integrity with the GIS data.
3. Adapt and perform detailed spatial analysis to resolve GIS mapping problems and develop solutions; analyze user needs and determine most effective approach to satisfy user needs.
4. Analyze direction of GIS program through interaction with City GIS users by keeping current with industry trends and by establishing and maintaining relationships with other GIS professionals. Promote and demonstrate innovative uses of GIS technology to make City procedures more efficient and data readily accessible.
5. Develop and maintain GIS layers/data elements consistent with Federal, City, and industry standards. Perform complex research in accumulating, and evaluating the accuracy of, existing and new data elements from a variety of internal and external sources.
6. Confer with other City departments, citizens, developers, and other agencies regarding complex issues to ensure compliance with City standards as well as those of various emergency services organizations.
7. Convert complex and sophisticated multi-layered maps and data for a wide variety of applications and end users.
8. Analyze user needs and determines the most effective approach to satisfy those needs.
9. Utilizing advanced GIS systems and techniques, designs and creates cartographic quality maps for City Council presentations, Boards and Commission reports, Economic Development promotional presentations, and television features.
10. Establish, document, and enforce GIS standards and procedures.
11. Review software specifications for new and enhanced systems and applications and identifies impacts on existing or other planned applications.
12. Trouble-shoot and maintain GIS systems; maintain professional relationships with software vendors.
13. Provide internal training on GIS resources, capabilities, and applications.
14. Participates in defining and implementing strategies.

Non-essential Job Functions:
15. May drive to meetings or pick up parts, supplies, and materials.
16. Perform other work as assigned.

Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
Computers and Electronics — Knowledge of computer hardware and software, including applications.
Customer and Personal Service — Knowledge of principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
Design — Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government — Knowledge of laws, legal codes, government regulations, and agency rules.
Advanced knowledge- of principles, practices, standards, terminology and trends in GIS at both local and national levels, including National Mapping Accuracy Standards, projections and datums; of GPS theory, field collection, and post-processing; of the technical literature, research studies, and current developments in the field of GIS and spatial data; of cartographic principles, practices, standards, and terminology. Knowledge of SQL database capabilities and database design techniques used in GIS applications; of spatial data management, spatial analysis, and permit/parcel maintenance software. Working knowledge of coordinate geometry methods of mathematically representing property, rights of way, and map features.

Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening — Giving appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Attention to Detail — Maintaining appropriate attention to detail based on the complexity of work performed.
Communication and Comprehension — Conveying written and/or non-written information effectively; comprehending and understanding documentation and verbal or visual communications.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Computer Programming — Writing and modifying computer programs for various purposes.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Installation — Installing equipment, machines, wiring, or programs to meet specifications.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Operations Analysis — Analyzing needs and product requirements to create a design.
Service Orientation — Actively looking for ways to help people.
Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
Systems Analysis — Determining how a system should work and how changes in conditions and operations will affect outcomes.
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Time Management — Managing one’s own time and the time of others.
Troubleshooting — Determining causes of operating errors and deciding what to do about it.

Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Fluency of Ideas — The ability to come up with a number of ideas about a topic.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Mathematical Reasoning and Number Facility — The ability to choose the right mathematical methods or formulas to solve a problem; the ability to perform calculations quickly and correctly.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong.
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
Time Sharing– The ability to shift back and forth between two or more activities or sources of information.

Ability to effectively exercise supervisory control over complex technical GIS projects; to plan, perform, and coordinate technical spatial data field collection activities, including the use of computers; to analyze potential GIS applications to determine feasibility and determine needs of customer; to effectively participate in GIS application programming and testing activities; to reason logically and clearly with symbolic information; to prepare written summaries, specifications, and presentation graphics; to communicate orally and in writing; and to establish and maintain cooperative and effective relationships with those contacted in the course of work.

Any combination equivalent to experience and education that would likely provide the relevant knowledge and abilities would be qualifying. Generally, this will require:

Education: Bachelor’s degree in Geography, Planning, or related field with specialization in GIS.

Experience: Four years of increasingly responsible related professional experience in a GIS related field.

A California Driver’s License and a satisfactory driving record are conditions of initial and continued employment.

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